100% up to €100
- Max bet
- €5 or 10% of starting bonus value
- Max cashout
- Unlimited
- Wagering
- 60x bonus
Genting Casino Bonus, Licence and Withdrawal Limits
Genting Casino opened in 2010 and is run by Skill On Net Limited. It is a very big casino licensed by Malta (MGA), and its terms carry 5 unfair rules.
- Extensive collection of games from multiple providers
- Simple and clean website design
- Unique high stakes live dealer games
- Live chat support is not available 24/7
Genting Casino licence and safety record
Licence, terms, size, complaints and blacklist entries: the points that decide whether a win gets paid.
LicenceLicence number shown as verified on the register.
FairTerms5 unfair clauses listed in the terms.
Somewhat unfairSizeEstimated yearly revenue > C$20,000,000.
GoodComplaints11 complaints, 6 resolved.
Very goodRed flagsReputation helped by land-based casinos or betting shops. No blacklist entries.
GoodThe main licence is the Malta (MGA) licence, number MGA/CRP/171/2009/01. A MGA licence is one of the strictest, with rules on player funds and a dispute service that can order a casino to pay. The licence number shows as verified on the regulator’s register.
Its terms are rated somewhat unfair; the unfair clauses each get a line under the licence table. By revenue it counts as a very big casino, at an estimated > C$20,000,000 a year. A casino of that size has the cash flow to pay a large win in one go.
It appears on no casino blacklist.
| Regulator | Licence number | Status |
|---|---|---|
| Malta (MGA) | MGA/CRP/171/2009/01 | Verified |
- Common bonus hunting strategies may be seen as a serious T&C violation
- Low-risk play may lead to winnings being confiscated
- Winnings may be forfeited if card counting strategies are detected
Game originality: real Games.
Genting Casino bonuses and promo codes
There are 2 offers here, led by the welcome bonus below.
132 EXTRA SPINS on Big Bass Bonanza
- Wagering
- 60x
Code
The welcome bonus asks for 60x the bonus in wagering, about 60 in bets for every $1 of bonus. That is heavy but workable on slots that count 100% towards it. The welcome offer is a deposit bonus with a 100% match, and the full terms sit on the offer card.
Bonus money stays apart from your cash until the wagering is complete, and a withdrawal before then cancels the bonus and its winnings. Slot bets clear that target fastest, since table and live games add only a small share of each stake.
While it is active, one stake above the max bet shown on the offer can cancel the bonus. The minimum deposit to claim it is €10, and the wagering has to be finished within 30 days. Besides the welcome offer, 1 other promotion runs here, from deposit bonus.
Regular players climb a VIP programme with perks such as personal manager and loyalty points.
Price the Genting Casino bonus
VIP programme
Personal managerLoyalty pointsFaster withdrawalsExclusive bonusesBirthday bonus
Payment methods and withdrawal limits
Deposits and withdrawals run through 6 payment methods.
The cashier covers 3 payment types: cards, prepaid and vouchers and e-wallets. E-wallets such as Skrill and Neteller pay out within about 24 hours of approval, cards in 1–5 working days. Common choices in the cashier are VISA, Mastercard, PaysafeCard, Skrill and Neteller.
The withdrawal limits work out at about €10,000 a month, so a win above that arrives in monthly parts. As at most licensed casinos, a withdrawal goes back to the deposit method first, up to the amount paid in. Accounts run in 1 currency, including EUR.
Minimum deposits and withdrawals are set per method in the cashier, next to each method’s processing time.
Withdrawals€10,000 per month
Monthly cap€10,000
Win limitUnknown
Currencies
EUR
Casino games and software providers
12 game types and 85 providers, with 8 live dealer categories.
- Slotsavailable
- Rouletteavailable
- Blackjackavailable
- Bettingnot available
- Video pokeravailable
- Bingoavailable
- Baccaratavailable
- Jackpot gamesavailable
- Live gamesavailable
- Pokernot available
- Craps and diceavailable
- Kenoavailable
- Scratch cardsavailable
- eSports bettingnot available
- Crash gamesavailable
The lobby carries 12 game types, from slots and roulette to crash games, made by 85 studios such as Pragmatic Play, Merkur Gaming and Blueprint Gaming. Between them sit blackjack, video poker, bingo, baccarat, jackpot games, live games, craps and dice, keno and scratch cards, each with its own section in the lobby.
Live dealer tables cover live shows, live baccarat, live bingo and live blackjack, streamed from studios with real dealers. Featured titles include Wanted Dead or a Wild, Gates of Olympus and Sugar Rush.
Live showsLive baccaratLive bingoLive blackjackLive dice gamesOther live gamesLive pokerLive roulette
+61
Lobby and game screenshots
Customer support and languages
The site runs in 1 language and live chat in 1 language.
Help is available by live chat, with live chat rated good. In a recorded check on 16 Apr 2026, live chat replied in 5m. Chat runs in English, the website in 1 language.
Live chat is the quickest route for a payment question, while email suits document uploads and anything you want kept as written proof. Email and other support channels answer in 1 language, starting with English. Messages sent from the email address on the account get verified faster, which matters most for payout questions.
Response times at night and at weekends say more about a support team than a quick reply on a weekday afternoon.
Live chat6 recorded responses
Good5mAverage
Not timedAverage
Not timedAverage
Not timedGood
Not timedGood
Not timedExcellent
Website1
English
Live chat1
English
Support1
English
Player complaints and feedback
Players have filed 11 complaints, and each one below shows how it ended.
11Total
6Resolved
5Rejected
0Open
Of the 11 complaints on file, 6 were resolved, 5 rejected and 0 remain open, a resolution rate of 55%. Rejected cases mostly involve a broken bonus rule or an unfinished identity check.
Weighed against its size, the complaint record counts as very good, which means the number of complaints is very low for a casino of its revenue. Open cases still waiting for an answer are the ones to watch, since they show how quickly the casino responds today.
Player feedback is rated good across 5 5 votes. A dispute goes to the casino’s support first, then to the MGA if the written reply leaves it open after 14 days. When a case stalls, a short timeline with dates, amounts and screenshots gets a faster answer than a long message.
Player feedback5 ratings
GoodCommon questions
Is it safe to play here?
It holds a licence from MGA. Players have filed 11 complaints, 6 of them resolved, and 5 terms are rated unfair. It has been running since 2010 and takes 6 payment methods. Safety comes down to three things: a regulator that takes disputes, fair terms and a record of paying out.
How does the welcome bonus work?
It needs 60x bonus before bonus money turns into cash, and a max bet rule applies while it runs. It is added after a qualifying deposit. Bets on slots count in full towards the target, while table and live games count far less.
Which games can you play?
The lobby has 12 game types from 85 studios, led by Pragmatic Play and Merkur Gaming. Live dealer tables run next to the slots, with 8 live categories. Popular picks here are Sugar Rush 1000 and Book of Shadows.