100% up to C$100
- Max bet
- C$5 or 10% of starting bonus value
- Max cashout
- Unlimited
- Wagering
- 30x bonus + deposit
Prime Casino Bonus, Licence and Withdrawal Limits
Prime Casino opened in 2005 and is run by Skill On Net Limited. It is a medium casino licensed by Malta (MGA), and its terms carry 5 unfair rules.
- Good selection of games
- Casino accepts players from many countries
- Simple and clean website design
- Live chat support is not available 24/7
Prime Casino licence and safety record
Licence, terms, size, complaints and blacklist entries: the points that decide whether a win gets paid.
LicenceLicence number shown as verified on the register.
FairTerms5 unfair clauses listed in the terms.
Somewhat unfairSizeEstimated yearly revenue > C$20,000,000.
AverageComplaints8 complaints, 3 resolved.
Very goodRed flagsNo blacklist entries.
GoodThe main licence is the Malta (MGA) licence, number MGA/CRP/171/2009/01. A MGA licence is one of the strictest, with rules on player funds and a dispute service that can order a casino to pay. The licence number shows as verified on the regulator’s register.
Its terms are rated somewhat unfair; the unfair clauses each get a line under the licence table. By revenue it counts as a medium casino, at an estimated > C$20,000,000 a year. A smaller casino has less cash flow, which is why its monthly withdrawal cap deserves a look. It appears on no casino blacklist.
| Regulator | Licence number | Status |
|---|---|---|
| Malta (MGA) | MGA/CRP/171/2009/01 | Verified |
- Common bonus hunting strategies may be seen as a serious T&C violation
- Low-risk play may lead to winnings being confiscated
- Winnings may be forfeited if card counting strategies are detected
Game originality: real Games.
Prime Casino bonuses and promo codes
There are 2 offers here, led by the welcome bonus below.
151 EXTRA SPINS on Big Bass Splash
- Wagering
- 60x
Code
The welcome bonus asks for 30x the bonus plus deposit in wagering, about 60 in bets for every $1 of bonus. That is heavy but workable on slots that count 100% towards it. The welcome offer is a deposit bonus with a 100% match, and the full terms sit on the offer card.
Bonus money stays apart from your cash until the wagering is complete, and a withdrawal before then cancels the bonus and its winnings. Slot bets clear that target fastest, since table and live games add only a small share of each stake.
While it is active, one stake above the max bet shown on the offer can cancel the bonus. The minimum deposit to claim it is C$10, and the wagering has to be finished within 30 days. Besides the welcome offer, 1 other promotion runs here, from deposit bonus.
Price the Prime Casino bonus
Payment methods and withdrawal limits
Deposits and withdrawals run through 21 payment methods.
The cashier covers 4 payment types: bank and instant banking, cards, prepaid and vouchers and e-wallets. E-wallets such as Payz (ecoPayz) and MuchBetter pay out within about 24 hours of approval, cards in 1–5 working days. Common choices in the cashier are Interac, Mastercard, VISA, PaysafeCard and Payz (ecoPayz).
The withdrawal limits work out at about €10,000 a month, so a win above that arrives in monthly parts. As at most licensed casinos, a withdrawal goes back to the deposit method first, up to the amount paid in. Accounts run in 3 currencies, including CAD, USD and EUR.
Minimum deposits and withdrawals are set per method in the cashier, next to each method’s processing time.
Withdrawals€10,000 per month
Monthly cap€10,000
Win limitUnknown
Currencies
CADUSDEUR
Casino games and software providers
12 game types and 87 providers, with 8 live dealer categories.
- Slotsavailable
- Rouletteavailable
- Blackjackavailable
- Bettingnot available
- Video pokeravailable
- Bingoavailable
- Baccaratavailable
- Jackpot gamesavailable
- Live gamesavailable
- Pokernot available
- Craps and diceavailable
- Kenoavailable
- Scratch cardsavailable
- eSports bettingnot available
- Crash gamesavailable
The lobby carries 12 game types, from slots and roulette to crash games, made by 87 studios such as Pragmatic Play, Merkur Gaming and Blueprint Gaming. Between them sit blackjack, video poker, bingo, baccarat, jackpot games, live games, craps and dice, keno and scratch cards, each with its own section in the lobby.
Live dealer tables cover live shows, live baccarat, live bingo and live blackjack, streamed from studios with real dealers. Featured titles include Wanted Dead or a Wild, Gates of Olympus and Sugar Rush.
Live showsLive baccaratLive bingoLive blackjackLive dice gamesOther live gamesLive pokerLive roulette
+63
Lobby and game screenshots
Customer support and languages
The site runs in 1 language and live chat in 1 language.
Help is available by live chat, with live chat rated good. Chat runs in English, the website in 1 language. Live chat is the quickest route for a payment question, while email suits document uploads and anything you want kept as written proof. Email and other support channels answer in 1 language, starting with English.
Messages sent from the email address on the account get verified faster, which matters most for payout questions. Response times at night and at weekends say more about a support team than a quick reply on a weekday afternoon.
Live chat8 recorded responses
GoodNot timedGood
Not timedAverage
Not timedAverage
Not timedAverage
Not timedAverage
Not timedAverage
Website1
English
Live chat1
English
Support1
English
Player complaints and feedback
Players have filed 8 complaints, and each one below shows how it ended.
8Total
3Resolved
5Rejected
0Open
Of the 8 complaints on file, 3 were resolved, 5 rejected and 0 remain open, a resolution rate of 38%. Rejected cases mostly involve a broken bonus rule or an unfinished identity check.
Weighed against its size, the complaint record counts as very good, which means the number of complaints is very low for a casino of its revenue. Open cases still waiting for an answer are the ones to watch, since they show how quickly the casino responds today.
Player feedback is rated mixed across 8 8 votes. A dispute goes to the casino’s support first, then to the MGA if the written reply leaves it open after 14 days. When a case stalls, a short timeline with dates, amounts and screenshots gets a faster answer than a long message.
Player feedback8 ratings
MixedCommon questions
Is it safe to play here?
It holds a licence from MGA. Players have filed 8 complaints, 3 of them resolved, and 5 terms are rated unfair. It has been running since 2005 and takes 21 payment methods. Safety comes down to three things: a regulator that takes disputes, fair terms and a record of paying out.
How does the welcome bonus work?
It needs 30x bonus + deposit before bonus money turns into cash, and a max bet rule applies while it runs. It is added after a qualifying deposit. Bets on slots count in full towards the target, while table and live games count far less.
Which games can you play?
The lobby has 12 game types from 87 studios, led by Pragmatic Play and Merkur Gaming. Live dealer tables run next to the slots, with 8 live categories. Popular picks here are Sugar Rush 1000 and Book of Shadows.