100% up to $200 and 20 extra spins
- Max bet
- $5
- Max cashout
- Unlimited
- Wagering
- 50x bonus
Queenspins Casino Bonus, Licence and Withdrawal Limits
Queenspins Casino opened in 2021 and is run by Novatrix S.R.L.. It is a small to medium casino licensed by Comoros (AOFA) and 1 other regulator, and its terms carry 1 unfair rule.
- Good selection of game providers
- Various responsible gaming options available
- Live chat support is available 24/7
- Not all game providers are available for all countries
- Not all payment methods are available for all countries
Queenspins Casino licence and safety record
Licence, terms, size, complaints and blacklist entries: the points that decide whether a win gets paid.
LicenceLicence number shown as verified on the register.
FairTerms1 unfair clause listed in the terms.
FairSizeEstimated yearly revenue > 100,000,000 ₦.
AverageComplaints7 complaints, 1 resolved.
GoodRed flagsNo blacklist entries.
GoodThe main licence is the Comoros (AOFA) licence, number ALSI-202508056-FI2, with 1 more regulator listed next to it with their numbers. The AOFA is a moderate regulator: it takes player complaints, but its fines and audits are lighter than those of the UKGC or MGA. The licence number shows as verified on the regulator’s register.
Its terms are rated fair; the unfair clause gets a line under the licence table. By revenue it counts as a small to medium casino, at an estimated > 100,000,000 ₦ a year. A smaller casino has less cash flow, which is why its monthly withdrawal cap deserves a look.
It appears on no casino blacklist.
| Regulator | Licence number | Status |
|---|---|---|
| Comoros (AOFA) | ALSI-202508056-FI2 | Verified |
| New Brunswick (TGC) | Not published | Verified |
- Bonus winnings must be withdrawn immediately after meeting the wagering requirement to avoid additional winnings being capped
Game originality: real Games.
Queenspins Casino bonuses and promo codes
There are 6 offers here, led by the welcome bonus below.
30% up to $2,000 and 20 extra spins
- Wagering
- 50x bonus
50% up to $200 and 20 extra spins
- Wagering
- 50x bonus
The welcome bonus asks for 50x the bonus in wagering, about 50 in bets for every $1 of bonus. That is heavy but workable on slots that count 100% towards it. The welcome offer is a deposit bonus with a 100% match and 20 free spins, and the full terms sit on the offer card.
Bonus money stays apart from your cash until the wagering is complete, and a withdrawal before then cancels the bonus and its winnings. Slot bets clear that target fastest, since table and live games add only a small share of each stake.
While it is active, one stake above the max bet shown on the offer can cancel the bonus. The minimum deposit to claim it is $20, and the wagering has to be finished within 3 days. Besides the welcome offer, 5 other promotions run here, from deposit bonus.
Price the Queenspins Casino bonus
Payment methods and withdrawal limits
Deposits and withdrawals run through 15 payment methods, crypto included.
The cashier covers 5 payment types: e-wallets, prepaid and vouchers, cards, bank and instant banking and crypto. E-wallets such as Neteller and Skrill pay out within about 24 hours of approval, cards in 1–5 working days. Crypto runs on 5 coins, with BTC first in the list, and lands minutes after approval.
Common choices in the cashier are Neteller, Skrill, PaysafeCard, Payz (ecoPayz) and VISA.
The withdrawal limits work out at about €15,000 a month, so a win above that arrives in monthly parts. As at most licensed casinos, a withdrawal goes back to the deposit method first, up to the amount paid in. Accounts run in 6 currencies, including USD, AUD and CAD.
Minimum deposits and withdrawals are set per method in the cashier, next to each method’s processing time.
Withdrawals€15,000 per month, €5,000 per week
Monthly cap€15,000
Win limitUnknown
Currencies
USDAUDCADEURNOKNZD
Crypto
BTCDOGEETHLTCUSDT
Casino games and software providers
12 game types and 70 providers, with 8 live dealer categories.
- Slotsavailable
- Rouletteavailable
- Blackjackavailable
- Bettingnot available
- Video pokeravailable
- Bingoavailable
- Baccaratavailable
- Jackpot gamesavailable
- Live gamesavailable
- Pokernot available
- Craps and diceavailable
- Kenoavailable
- Scratch cardsavailable
- eSports bettingnot available
- Crash gamesavailable
The lobby carries 12 game types, from slots and roulette to crash games, made by 70 studios such as NetEnt, Nolimit City and Play'n GO. Between them sit blackjack, video poker, bingo, baccarat, jackpot games, live games, craps and dice, keno and scratch cards, each with its own section in the lobby.
Live dealer tables cover live shows, live baccarat, live bingo and live blackjack, streamed from studios with real dealers. Featured titles include Gates of Olympus, Sugar Rush and Sweet Bonanza.
Live showsLive baccaratLive bingoLive blackjackLive dice gamesOther live gamesLive pokerLive roulette
+46
Lobby and game screenshots
Customer support and languages
The site runs in 5 languages and live chat in 5 languages.
Help is available by live chat, with live chat rated good. Chat runs in English, French and German and 2 more, the website in 5 languages. Live chat is the quickest route for a payment question, while email suits document uploads and anything you want kept as written proof.
Email and other support channels answer in 5 languages, starting with English and French. Messages sent from the email address on the account get verified faster, which matters most for payout questions. Response times at night and at weekends say more about a support team than a quick reply on a weekday afternoon.
Live chat8 recorded responses
GoodNot timedGood
Not timedGood
Not timedGood
Not timedGood
Not timedGood
Not timedGood
Website5
EnglishFrenchGermanFinnishNorwegian
Live chat5
EnglishFrenchGermanFinnishNorwegian
Support5
EnglishFrenchGermanFinnishNorwegian
Player complaints and feedback
Players have filed 7 complaints, and each one below shows how it ended.
7Total
1Resolved
6Rejected
0Open
Of the 7 complaints on file, 1 were resolved, 6 rejected and 0 remain open, a resolution rate of 14%. Rejected cases mostly involve a broken bonus rule or an unfinished identity check.
Weighed against its size, the complaint record counts as good, which means the number of complaints is low for a casino of its revenue. Open cases still waiting for an answer are the ones to watch, since they show how quickly the casino responds today.
Player feedback has 2 votes so far, too few for a rating. A dispute goes to the casino’s support first, then to the AOFA if the written reply leaves it open after 14 days. When a case stalls, a short timeline with dates, amounts and screenshots gets a faster answer than a long message.
Player feedback2 ratings
Not enough dataCommon questions
Is it safe to play here?
It holds a licence from AOFA and TGC. Players have filed 7 complaints, 1 of them resolved, and 1 term is rated unfair. It has been running since 2021 and takes 15 payment methods. Safety comes down to three things: a regulator that takes disputes, fair terms and a record of paying out.
How does the welcome bonus work?
It needs 50x bonus before bonus money turns into cash, and a max bet rule applies while it runs. It is added after a qualifying deposit. Bets on slots count in full towards the target, while table and live games count far less.
Which games can you play?
The lobby has 12 game types from 70 studios, led by NetEnt and Nolimit City. Live dealer tables run next to the slots, with 8 live categories. Popular picks here are Fury of Anubis and Tombstone RIP.