50 EXTRA SPINS ($0.1/each)
- Max bet
- $100
- Max cashout
- $1,000
- Wagering
- 40x
500 Casino Bonus, Licence and Withdrawal Limits
500 Casino opened in 2016. It is a big casino licensed by Curaçao (CGA), and its terms carry 1 unfair rule.
- Deposits and withdrawals via cryptocurrencies
- Players can deposit in FIAT but play in crypto
- Extensive collection of games from multiple providers
- Withdrawals only via cryptocurrencies
500 Casino licence and safety record
Licence, terms, size, complaints and blacklist entries: the points that decide whether a win gets paid.
LicenceLicence number shown as verified on the register.
FairTerms1 unfair clause listed in the terms.
Mostly fairSizeEstimated yearly revenue > 1,000,000,000 ₦.
GoodComplaints29 complaints, 4 resolved.
Very goodRed flagsNo blacklist entries.
GoodThe main licence is the Curaçao (CGA) licence, number OGL/2024/1354/0882. The CGA is a moderate regulator: it takes player complaints, but its fines and audits are lighter than those of the UKGC or MGA. The licence number shows as verified on the regulator’s register.
Its terms are rated mostly fair; the unfair clause gets a line under the licence table. By revenue it counts as a big casino, at an estimated > 1,000,000,000 ₦ a year. A casino of that size has the cash flow to pay a large win in one go. It appears on no casino blacklist.
| Regulator | Licence number | Status |
|---|---|---|
| Curaçao (CGA) | OGL/2024/1354/0882 | Verified |
- Low-risk play may lead to winnings being confiscated
Game originality: real Games.
500 Casino bonuses and promo codes
There is 1 offer here, led by the welcome bonus below.
The welcome bonus asks for 40x the bonus in wagering, about 40 in bets for every $1 of bonus. That is a light requirement that steady slot play can clear. The welcome offer is a deposit bonus and 50 free spins, and the full terms sit on the offer card.
Bonus money stays apart from your cash until the wagering is complete, and a withdrawal before then cancels the bonus and its winnings. Slot bets clear that target fastest, since table and live games add only a small share of each stake.
While it is active, one stake above the max bet shown on the offer can cancel the bonus. The minimum deposit to claim it is $25, and the wagering has to be finished within 14 days.
Price the 500 Casino bonus
Payment methods and withdrawal limits
Deposits and withdrawals run through 32 payment methods, crypto included.
The cashier covers 5 payment types: e-wallets, cards, bank and instant banking, crypto and prepaid and vouchers. E-wallets such as Skrill and PayPal pay out within about 24 hours of approval, cards in 1–5 working days. Crypto runs on 14 coins, with ADA first in the list, and lands minutes after approval.
Common choices in the cashier are Skrill, VISA, Mastercard, PayPal and Trustly Pay.
The withdrawal limits work out at about $750,000 a month, so a win above that arrives in monthly parts. As at most licensed casinos, a withdrawal goes back to the deposit method first, up to the amount paid in. Accounts run in 1 currency, including USD.
Minimum deposits and withdrawals are set per method in the cashier, next to each method’s processing time.
Withdrawals$25,000 per day
Monthly cap$750,000
Win limitUnknown
Currencies
USD
Crypto
ADABCHBNBBTCDOGEEONETHLTCSOLTRXUSDCUSDTXLMXRP
Casino games and software providers
14 game types and 45 providers, with 8 live dealer categories.
- Slotsavailable
- Rouletteavailable
- Blackjackavailable
- Bettingavailable
- Video pokeravailable
- Bingoavailable
- Baccaratavailable
- Jackpot gamesavailable
- Live gamesavailable
- Pokernot available
- Craps and diceavailable
- Kenoavailable
- Scratch cardsavailable
- eSports bettingavailable
- Crash gamesavailable
The lobby carries 14 game types, from slots and roulette to crash games, made by 45 studios such as NetEnt, Novomatic and Apricot (Microgaming). Between them sit blackjack, betting, video poker, bingo, baccarat, jackpot games, live games, craps and dice, keno, scratch cards and esports betting, each with its own section in the lobby.
Live dealer tables cover live shows, live baccarat, live bingo and live blackjack, streamed from studios with real dealers. Featured titles include Chicky Run, Gonzo's Quest and Sizzling Hot Deluxe.
Live showsLive baccaratLive bingoLive blackjackLive dice gamesOther live gamesLive pokerLive roulette
+21
Customer support and languages
The site runs in 13 languages and live chat in 1 language.
Help is available by live chat and e-mail support, with live chat rated good. In recorded tests, e-mail support rated good. In a recorded check on 23 Sep 2026, live chat replied in 2m. Chat runs in English, the website in 13 languages.
Live chat is the quickest route for a payment question, while email suits document uploads and anything you want kept as written proof. The website comes in English, Chinese, German and Russian and 9 more, so you can read the account pages and terms in the language you play in.
Email and other support channels answer in 1 language, starting with English. Messages sent from the email address on the account get verified faster, which matters most for payout questions. Response times at night and at weekends say more about a support team than a quick reply on a weekday afternoon.
Live chat7 recorded responses
GoodE-mail support1 recorded response
Good2mGood
Not timedExcellent
Not timedAverage
Not timedGood
Not timedGood
Not timedAverage
Website13
EnglishChineseGermanRussianSpanishArabicDanishFinnish+5
Live chat1
English
Support1
English
Player complaints and feedback
Players have filed 29 complaints, and each one below shows how it ended.
29Total
4Resolved
25Rejected
0Open
Of the 29 complaints on file, 4 were resolved, 25 rejected and 0 remain open, a resolution rate of 14%. Rejected cases mostly involve a broken bonus rule or an unfinished identity check.
Weighed against its size, the complaint record counts as very good, which means the number of complaints is very low for a casino of its revenue. Open cases still waiting for an answer are the ones to watch, since they show how quickly the casino responds today.
Player feedback is rated good across 18 18 votes. A dispute goes to the casino’s support first, then to the CGA if the written reply leaves it open after 14 days. When a case stalls, a short timeline with dates, amounts and screenshots gets a faster answer than a long message.
Player feedback18 ratings
GoodCommon questions
Is it safe to play here?
It holds a licence from CGA. Players have filed 29 complaints, 4 of them resolved, and 1 term is rated unfair. It has been running since 2016 and takes 32 payment methods. Safety comes down to three things: a regulator that takes disputes, fair terms and a record of paying out.
How does the welcome bonus work?
It needs 40x before bonus money turns into cash, and a max bet rule applies while it runs. It is added after a qualifying deposit. Bets on slots count in full towards the target, while table and live games count far less.
Which games can you play?
The lobby has 14 game types from 45 studios, led by NetEnt and Novomatic. Live dealer tables run next to the slots, with 8 live categories. Popular picks here are Dead or Alive 2 and Jack O'Wild.