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Since 2013MGAUKGC

The Hippodrome Online Casino Bonus, Licence and Withdrawal Limits

The Hippodrome Online Casino opened in 2013. It is a big casino licensed by Malta (MGA) and 1 other regulator, and its terms carry 4 unfair rules.

  • Backed by land based casino
  • Casino accepts players from many countries
  • Simple and clean website design
  • Limited choice of payment methods

The Hippodrome Online Casino licence and safety record

Licence, terms, size, complaints and blacklist entries: the points that decide whether a win gets paid.

LicenceLicence number shown as verified on the register.
Fair
Terms4 unfair clauses listed in the terms.
Somewhat unfair
SizeEstimated yearly revenue > C$20,000,000.
Good
Complaints7 complaints, 3 resolved.
Very good
Red flagsReputation helped by land-based casinos or betting shops. No blacklist entries.
Good

The main licence is the Malta (MGA) licence, number MGA/CRP/130/2006, with 1 more regulator listed next to it with their numbers. A MGA licence is one of the strictest, with rules on player funds and a dispute service that can order a casino to pay. The licence number shows as verified on the regulator’s register.

Its terms are rated somewhat unfair; the unfair clauses each get a line under the licence table. By revenue it counts as a big casino, at an estimated > C$20,000,000 a year. A casino of that size has the cash flow to pay a large win in one go. It appears on no casino blacklist.

RegulatorLicence numberStatus
Malta (MGA)MGA/CRP/130/2006Verified
United Kingdom (UKGC)039372-R-319367-028Verified
  • Playing restricted games while wagering bonuses may forfeit bonus balances
  • Common bonus hunting strategies may be seen as a serious T&C violation
  • Low-risk play may lead to winnings being confiscated
  • Choice of an unsuitable currency may result in forfeited winnings
Game originality: real Games.

The Hippodrome Online Casino bonuses and promo codes

There is 1 offer here, led by the welcome bonus below.

Deposit bonus
100% up to £100 and 100 extra spins
Max bet
29% of starting bonus value
Max cashout
Unlimited
Wagering
10x bonus

The welcome bonus asks for 10x the bonus in wagering, about 10 in bets for every $1 of bonus. That is a light requirement that steady slot play can clear. The welcome offer is a deposit bonus with a 100% match and 100 free spins, and the full terms sit on the offer card.

Bonus money stays apart from your cash until the wagering is complete, and a withdrawal before then cancels the bonus and its winnings. Slot bets clear that target fastest, since table and live games add only a small share of each stake.

While it is active, one stake above the max bet shown on the offer can cancel the bonus. The minimum deposit to claim it is £20, and the wagering has to be finished within 30 days.

Price the The Hippodrome Online Casino bonus
Wagering applies to
Total to wager
Bonus
Min. bets
Per bonus dollar

Payment methods and withdrawal limits

Deposits and withdrawals run through 4 payment methods.

The cashier covers 3 payment types: cards, e-wallets and bank and instant banking. E-wallets such as Neteller pay out within about 24 hours of approval, cards in 1–5 working days. With 4 methods in the cashier, it pays to check that one of them covers your own card, bank or wallet before you sign up.

Common choices in the cashier are Mastercard, VISA, Neteller and Rapid Transfer.

Withdrawals are limited to Unknown. As at most licensed casinos, a withdrawal goes back to the deposit method first, up to the amount paid in. Accounts run in 5 currencies, including CAD, USD and EUR. Minimum deposits and withdrawals are set per method in the cashier, next to each method’s processing time.

WithdrawalsUnknown
Monthly capNot stated
Win limitUnknown
Currencies
CADUSDEURGBPNZD

Casino games and software providers

9 game types and 13 providers, with 8 live dealer categories.

  • Slotsavailable
  • Rouletteavailable
  • Blackjackavailable
  • Bettingnot available
  • Video pokeravailable
  • Bingonot available
  • Baccaratnot available
  • Jackpot gamesavailable
  • Live gamesavailable
  • Pokernot available
  • Craps and dicenot available
  • Kenoavailable
  • Scratch cardsavailable
  • eSports bettingnot available
  • Crash gamesavailable

The lobby carries 9 game types, from slots and roulette to crash games, made by 13 studios such as Pragmatic Play, Blueprint Gaming and IGT. Between them sit blackjack, video poker, jackpot games, live games, keno and scratch cards, each with its own section in the lobby.

Live dealer tables cover live shows, live baccarat, live bingo and live blackjack, streamed from studios with real dealers. Featured titles include Wanted Dead or a Wild, Gates of Olympus and Sugar Rush.

Live showsLive baccaratLive bingoLive blackjackLive dice gamesOther live gamesLive pokerLive roulette
Wanted Dead or a Wild slot
Wanted Dead or a WildHacksaw Gaming
Gates of Olympus slot
Gates of OlympusPragmatic Play
Sugar Rush slot
Sugar RushPragmatic Play
Break da Bank slot
Break da BankGames Global
Sweet Bonanza slot
Sweet BonanzaPragmatic Play
Sugar Rush 1000 slot
Sugar Rush 1000Pragmatic Play
Gates of Heaven slot
Gates of HeavenPragmatic Play
Fury of Anubis slot
Fury of AnubisPragmatic Play
Pragmatic PlayBlueprint GamingIGTELK StudiosNetEntPlaytechEvolution GamingGames GlobalLight & WonderHacksaw GamingOnAir EntertainmentInspired GamingGaming Realms
Lobby and game screenshots

Customer support and languages

The site runs in 1 language.

Help is available by e-mail support. In recorded tests, e-mail support rated bad. With e-mail support as the way in, answers come in writing, which keeps a record of every promise but takes longer than a chat window. Email and other support channels answer in 1 language, starting with English.

Messages sent from the email address on the account get verified faster, which matters most for payout questions. Response times at night and at weekends say more about a support team than a quick reply on a weekday afternoon.

E-mail support1 recorded response
Bad
Website1
English
Live chat0
Support1
English

Player complaints and feedback

Players have filed 7 complaints, and each one below shows how it ended.

7Total
3Resolved
3Rejected
1Open

Of the 7 complaints on file, 3 were resolved, 3 rejected and 1 remain open, a resolution rate of 43%. Rejected cases mostly involve a broken bonus rule or an unfinished identity check.

Weighed against its size, the complaint record counts as very good, which means the number of complaints is very low for a casino of its revenue. Open cases still waiting for an answer are the ones to watch, since they show how quickly the casino responds today.

A dispute goes to the casino’s support first, then to the MGA if the written reply leaves it open after 14 days. When a case stalls, a short timeline with dates, amounts and screenshots gets a faster answer than a long message.

Player feedbackNo ratings yet
Not enough data

Common questions

Is it safe to play here?

It holds a licence from MGA and UKGC. Players have filed 7 complaints, 3 of them resolved, and 4 terms are rated unfair. It has been running since 2013 and takes 4 payment methods. Safety comes down to three things: a regulator that takes disputes, fair terms and a record of paying out.

How does the welcome bonus work?

It needs 10x bonus before bonus money turns into cash, and a max bet rule applies while it runs. It is added after a qualifying deposit. Bets on slots count in full towards the target, while table and live games count far less.

Which games can you play?

The lobby has 9 game types from 13 studios, led by Pragmatic Play and Blueprint Gaming. Live dealer tables run next to the slots, with 8 live categories. Popular picks here are Fury of Anubis and Gates of Heaven.

Results show each casino’s licence and main bonus. Esc closes this window.